Effective Date: January 1, 2025
This Privacy Policy describes how myBiometrica (“we”, “our”, or “us”) collects, uses, discloses, and safeguards your information when you visit our website (www.myBiometrica.com), interact with our services, or communicate with us. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
Information We Collect
We collect various types of information, including:
Information from Forms and Surveys:
• When you complete intake forms, health questionnaires, or lead capture forms on our website, we collect the information you provide for service delivery, support, and marketing communications.
• Personal Identifiable Information (PII): Your name, email address, phone number, date of birth, and other identifying data you provide during signup, purchase, or communication.
• Health Information: Relevant data you provide during telehealth consultations, intake forms, or lab assessments.
• Payment Information: Billing and payment method details handled via secure, third-party payment processors.
• Automatically Collected Information: IP addresses, browser type, device ID, pages visited, and cookies.
• We collect personal and health information only in jurisdictions where our licensed medical professionals are authorized to provide care and prescribe treatment.
Use of Information
We use your data to:
• Provide services, including telehealth, lab work, and medication delivery
• Schedule and manage appointments
• Process transactions and manage billing
• Improve website performance and user experience
• Send service-related communications, such as confirmations, alerts, and follow-ups
• Comply with applicable laws and regulations
Marketing Communications:
We may use your contact information to send you promotional materials, newsletters, special offers, and other marketing communications related to our services. You may opt out of receiving marketing communications at any time by following the unsubscribe link in our emails or texting STOP for SMS messages.
Disclosure of Information
We may share your information with:
• Licensed healthcare providers for treatment purposes
• Partner laboratories and pharmacies
• Payment processors for transaction handling
• Service providers that support website, security, hosting, and customer service
• Legal authorities when required by law or for protection against fraud or abuse
HIPAA Compliance
MyBiometrica complies with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy regulations. Protected Health Information (PHI) is collected, used, and stored securely and only shared with licensed providers and authorized vendors who agree to uphold strict confidentiality and data protection standards.
Data Retention
We retain your personal and health information only for as long as necessary to:
• Fulfill the purposes described in this policy
• Comply with legal, regulatory, or contractual obligations
• Support legitimate business interests (e.g., audits, recordkeeping)
Data is securely disposed of when no longer required.
Breach Notification
In the event of a data breach that may impact your personal or health information, we will notify affected individuals promptly and in accordance with HIPAA regulations and applicable data protection laws. Notification may occur via email, phone, or public notice, depending on the nature and scale of the breach.
Your Rights
You have the right to:
• Request access to your personal information
• Correct or update inaccurate data
• Request deletion of your information, subject to retention obligations
• Withdraw consent to certain uses of your data
• File a complaint if you believe your privacy rights have been violated
To exercise these rights, please contact us at privacy@myBiometrica.com.
Data Security
We implement physical, technical, and administrative safeguards to protect your information against unauthorized access, disclosure, or misuse.
Children’s Privacy
Our services are intended for individuals 18 years or older. We do not knowingly collect personal data from children under 13. If we learn that we have collected such data, we will take immediate steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted to this page with a new effective date.
Continued use of our services after any changes constitutes acceptance of those changes.
Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us: Email: privacy@myBiometrica.com
Phone: 800-663-8181